Do Your People Know They Count?

1.Before making decisions that affect my team, I seek out and genuinely consider their perspectives.

2.When someone shares input or raises a concern, I circle back to let them know how it shaped the outcome.

3.I pay attention to shifts in people's energy or engagement and explore what's behind it.

4.I take note of what people care about outside of work and weave it naturally into our conversations.

5.I proactively check in on how people are doing as whole people, not just on project status.

6.I can articulate what each person on my team distinctively brings, beyond their job description.

7.I help people see the tangible impact their work has on colleagues, customers, or the wider organisation.

8.When delegating, I lead with the 'why', the purpose behind the task, before explaining the 'what'.

9.I actively create space for people to stretch into their strengths rather than just covering gaps.

10.My recognition is specific and personal. People know exactly what they did well and why it counted.

11.I make it clear to individuals how their specific role is essential to the team's success.

12.When a team member is away, I acknowledge the gap their absence creates and share that with them.

13.I draw a visible line between each person's daily work and the organisation's larger mission.

14.I invite people to contribute their expertise on challenges, signalling that their knowledge is indispensable.

15.I regularly communicate that the team's capability depends on each person being part of it.